incident.io

incident.io coordinates incident response: declaring an incident, assigning roles like lead and communications, and tracking severity until it resolves.

Authentication

• API key

Actions

Generic API request. Call any incident.io API endpoint on this connection, for the case where no shipped action covers it yet. The connection supplies the base URL, the authentication and the egress route, so only the path, query and body are yours to fill.

• List incident rolesList the incident roles configured in incident.io: lead, communications and any custom roles the organisation defined.
• List incidentsList incidents (GET /incidents).
• List severitiesList the incident severity levels configured in incident.io, so you can resolve the severity id an incident create or update call needs.
• List usersList users in the organisation (GET /users).

Triggers

• Incident created (webhook)Starts the moment a new incident is declared in the connected incident.io account, delivered by a webhook instead of polling the incident list.
• New incidentStarts when a new incident is declared in incident.io.

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