Communication

Dialpad

Dialpad is a business phone system — calls, the users who take them, and the departments they are routed through.

Authentication

  • API key

Actions

Generic API request. Call any Dialpad API endpoint on this connection, for the case where no shipped action covers it yet. The connection supplies the base URL, the authentication and the egress route, so only the path and query are yours to fill.

  • List callsList the calls recorded for the Dialpad company, to audit call activity or find a call id for follow-up.
  • List departmentsList the departments configured in the Dialpad company, to resolve the department id that call-routing and user-assignment actions take.
  • List usersList the users in the Dialpad company, to resolve a user id or look someone up by email before assigning a number or routing a call.

Triggers

  • New callStarts when a new call is logged in Dialpad, based on when the call started.

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