Marketing

Delighted

Delighted runs NPS and CX surveys.

Authentication

  • API key

Actions

Generic API request. Call any Delighted API endpoint on this connection, for the case where no shipped action covers it yet. The connection supplies the base URL, the authentication and the egress route, so only the path and query are yours to fill.

  • Get metricsGet the NPS and response metrics for the Delighted account, for a dashboard tile or a periodic score check.
  • List peopleList the people (respondents) for the authenticated Delighted account (GET /people.json).
  • List survey responsesList the survey responses for the authenticated Delighted account (GET /surveyresponses.json).

Triggers

  • New or updated survey responseStarts when a Delighted survey response is submitted, or its notes or tags are updated afterward.
  • New personStarts when a new person is added to the connected Delighted account, checked on a schedule.

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